Q1: Are you a factory seller or a trading company? We are absolutely manufacturer, with advance equipment to ensure high quality.
Q2: Where is your factory located? How can I visit?
Surely. We have 2 factories: one in Chengdu for UV printing; the other is in Shenzhen for invitation cover producing.
Q3: Can I get one sample with my own design?
Surely! Samples can be sent out 1-2 days once the design is confirmed.
Q4: How about the sample cost?
If you take our ready stock item, sample is free; But if you need sample with your own design, you have to pay a certain
sample cost.
Q5: What is the order processing?
1. Choose the assortment you prefer; 2. Confirm price and shipping cost we offer you; 3. Send us your address and tel, so we will draft the order for the payment; 4. After the payment, please send us your design if you have; or we can help to design. 5. After the design is confirmed, we will do the first card for your final confirmation. 6. Mass production and shipment.
Q6: Can you help me make my own design?
Surely.
Q7: Do you support dropping shipping?
Surely we can send out the parcel to your customers in your own name. No information of us on the parcel left to ensure your long-term benefit.
Q8: How do you ensure the quality of the production?
We will check the quality of each product before sending out.
Q9: What about after-sale service?
We can send you new products or refund you for the damaged pieces.
Q10: What is the MOQ?
Our MOQ is 10 above.
Q11: Do you accept OEM or ODM orders?
Surely. We have design and development department to cooperate with you.
Q12: What payment terms do you accept?
We accept 30%+70%, 50%+50% and 100% that is accepted by alibaba.
Q13: what payment method you accept?
Different payment method is availabe through alibaba: e-checking, L/C, Credit Card, Paypal TT, e-checking, L/C, Credit Card, T/T, West Union, etc.
Q14: Do you accept third party inspection of the goods?
Yes. CCIC and BV are two main inspection agencey on alibaba you could add when you pay the order on alibaba link.