Q1: Do you accept OEM or custom design orders? A1: Yes, we do. Both parties were warmly welcomed.
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Q2: What is your main business? A2: Our main business is to customize furniture according to customer requirements, and the scenes cover living room, outdoor, bedroom, restaurant, business, hotel, memorial hall, exhibition hall and so on. Provide one-stop solution, save your time and cost.
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Q3: Can I customize the size and choose the color of the product?
A3: Yes, thanks to the flexibility that any furniture is handmade, we can meet your needs in terms of size, color, and material.
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Q4: What is your real minimum order quantity (MOQ)?
A4: It depends on the design you choose. Usually, we don't ask for MOQ (minimum order quantity), everything depends on the communication between you and me.
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Q5: Can I buy some samples before order?
A5: Our suggestion is that you only need to buy a sample of the material, which can effectively save the budget, and you can also contact us for help recording a test video of a complete product.
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Q6: How long is the production time?
A6. It depends on the design and production quantity you choose. Usually, our products can be ready for delivery within 25 days - 60 days.
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Q7. Can I negotiate the price?
A7: Yes, we accept discounts on multiple container loads of mixed goods or bulk orders of individual products.
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Q8: How is your order process?
A8: It depends on whether a standard item or a custom item is being made. Immediate quotation is available if standard. If
customization is required, all details required by you are required. Then the process is as follows:
Send an inquiry ▶Provide us with your requirements (layout, design, production quantity and detailed delivery address, etc.)▶Choose your preferred design and advise on every aspect of your project ▶3D rendering (if required) ▶Confirm order▶ Paydeposit▶Production▶Delivery▶Sign for receipt▶Complete order
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Q9: If the product is found to be defective when I sign for receipt, can I claim for compensation?
A9: If you receive any defective, incorrect or damaged items from us, please contact us at the first time and send photos and record videos, we provide you with a satisfactory solution.