1. What's your MOQ? No MOQ( Samples, OEM and ODM services available.)
2. Can I buy samples placing orders?
Yes.Please feel free to contact us.
3. How can I get the price?
The price is negotiable,please provide us with more details like quantity preference,etc.We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
4. Are you a factory or a trading company?
Kingwell has been working on outdoor project business for over 18 years, so we understand what is important for this market. With outstanding capacity, industy leading raw material and in-house practised R&D team, Kingwell is committed to supporting your business.
5. What's your main market?
In the past several years, our annual production and sales of more than 150,000 pieces of outdoor furniture, export to more than 80 countries and regions in North America, Europe, the Middle East and Southeast Asia.
6. Could you offer customize service?
Yes, OEM and ODM services available. What is your lead time? It depends on the order quantity and the season you place the order. Usually we can ship within 20-35 days for large quantity.
7. What is your payment term?
Normally we can provide TT, LC,PAYPAL ect.
Our Services
Before-sale:
1. we have international busniess department, offering professional replies in time.
2. we have OEM service, could soon offer quotation based on customerized requirements.
3. we have people in factory who specailly work with sales, enabling us answering and solving issues very fast and reliabl, like sending some samples, taking HD photos, etc.
After-sale:
1. we have professional after-sale service team, aiming at dealing with all possible problems for our customer soonest andproperly, including compensation and refund, etc.
2. we have sales that will regular send our new models to our customers, and also new signs appeared in their markets based on our data.
3. we pay much attention to product quality and business situation of our customers, and would help them to do their busniess well.