Q1: How to order samples for test?
A1: Please provide your information, I'll send you a proforma invoice.
You can pay the sample after we negotiate an acceptable price for both.We'll ship samples within 3 days.
Q2: Have other preference in models&colors?
A2: That's great. Mixed orders or colors are available. You can leave us a message about what models&colors you may need. But if you would like to take different models, please kindly send us an email.
Q3: Is there any discount for bulk orders?
A3: Yes, it's a fantastic idea. And we'll be glad to offer you better price discounts based on your order quantity. So please contact us in no time when you need to take large order quantities or customized products.
Q4: How does quality control in the process?
A4: Quality is at top priority. We've got Ce/Rohs Standard Authentication Certificate. We will fully check the quality and everything else before package and shipping.
Q5: What about the shipping cost?
A5: Don't worry. Freight forwarder we cooperate with and freightage are money worth to pay without extra charge. If you have second concerns, turn to us for more information.
Q6: When is the time for shipment? And what if tracking number is not working?
A6: First, the date set in the agreement is the time for shipment. If there's any delay, we will contact you in time.
Second, once the parcel is sent out from warehouse, it will take 1-3 working days to check in the express service
system. If you cannot wait but to told us, it's your call.
Q7: If our products fail you, what can we provide?
A7: Before the deal 's done, any idea and demand about product could be sent and negotiated. Our team is poised to solve any problem and satisfy your need, with mold manufacturing and assembly factory on call. We're confident to accept any challenge you pose to us.
Q8: Where is the factory and manufacturing centre?
A8: Located in Shenzhen, China southeastern city, it's our pleasure to have you visit at times.