-Yes, we accept OEM and ODM. We have our own design team and also work with design studios in Paris.-We can design according to your idea and provide reasonable price material for you to choose.
Q2. Can I mix colors?
- Yes, you can mix colors as you want.
Q3. Is the buyer's new design sample free or is there an extra charge?
- We always offer discounts for our new business partners! If you are looking for a manufacturer, please feel free to contact us!
-Usually, the sample fee is around $10 to $50 depending on the fabric and requirements; the sample fee will be refunded when ordering more than 500 pieces in bulk.
Q4. What is your MOQ?
-It depends on the customization type:
A. Customized packaging method, MOQ is 100 pieces (requires additional packaging bag fees, or you provide packaging bags)
B. LOGO customization, MOQ is 300 pieces.
C. Color customization, the minimum order quantity is 1,000 pieces/single color (spot fabric color, contact customer
service for color card); 6000 pieces/single color (color can be customized according to Pantone international color card) D. Customized design, MOQ is 1,000 pieces.
Q5. Can I get a discount?
-Yes, we will give reasonable discounts for large orders,frequent customers and new business partners.
Q6. How can I get the price?
-We usually quote within 2 hours after receiving your inquiry (except weekends and holidays).
- If you are eager to get a price as soon as possible, please email us or contact us so we can provide you with a quote.
Q7. Can I get a sample first to check the quality?
-Yes, we can provide samples within 2-5 working days after your payment.
When you place an order with our factory, we will refund you the sample fee.
Q8. How can I trust that you can send me the goods after I pay?
-As long as you place an order on Alibaba, if we don't ship, you can file a complaint with Alibaba, and Alibaba will solve it for you.
Q9. What is your delivery time?
-Sample delivery time is about 3~5 days.
-The lead time for mass production is about 7~15 days.
Q10. What is your payment method and term?
-T/T, Western Union, MoneyGram and Paypal (negotiable).
-30% deposit for OEM or ODM orders, 70% balance before delivery date.
Q11. What is the shipping method?
-It can be shipped by sea, air or express (EMS, UPS, DHL, TNT, FEDEX, etc.).
Q12. How do you keep our business in good long-term relationships?
- We maintain good quality and competitive prices to ensure our customers benefit. Besides, we respect every customer as our friend, we sincerely do business with them and make friends, no matter where they come from.
Q13. The quality of how?
-We have high quality and mature QC system, we focus on high-end market, and have BSCI and BV certification.
Q14. What advantages do you have over other providers.
-We have been engaged in small orders for many years, and have established a mature small order operation system, including design, procurement, sales, sampling, technical details, and manufacturing and quality
control.
Q15. Where can you visit our factory?
-Yes, you are welcome to visit our factory anytime. Our factory is located in Shantou, Guangdong, which is the world factory of women's underwear. You can view all production processes here.
Q16. What would you do if someone complained about a quality problem?
-We are a factory and trading company with 20 years experience, we can guarantee the quality. However, if quality problems do occur, we will provide professional and responsible after-sales service.
We always believe that a long-term business relationship is reflected in its details!